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What Governs Your Account on r66

Your use of r66 — including deposits via bKash, Nagad, or Rocket, and access to our casino lobby — is subject to the terms on this page.

Account TermsPayment ConditionsJurisdiction RulesPolicy Contact
r66 What Governs Your Account on r66
LEGAL CONTACT PATHS

Reach Us About These Terms

If you have questions about how these terms apply to your account, our support team handles legal and policy queries alongside general account help. You can reach us through the channels below — have your account details ready so we can locate your record quickly and respond with specifics rather than generic answers.

Live Chat Start a chat from the lobby footer. Available for account and policy questions; response times vary by queue but you will not wait indefinitely.
Email Support Send your query to our support address from the email registered to your account. Policy questions are routed to the correct team from there.
Account Help Centre The help section inside your account covers common policy questions, verification steps, and how to request a review of a suspended account.
DATA AND SECURITY

How We Handle Your Account Data

Account data you provide during registration — your name, contact details, and payment wallet identifiers like your bKash or Nagad number — is held for the purpose of running your account, verifying transactions, and meeting our record-keeping obligations. We do not sell that data to third parties. Access to your account is secured by password and OTP verification; if you receive an OTP you did not request, change your password immediately and contact support. You can request a copy of the data we hold on your account, or ask us to close your account and delete your records, by writing to us through the email channel above.

Data Collection

We collect registration details, wallet identifiers, and session data. This is used for account operation and transaction verification, not for third-party marketing.

Cookie Use

Cookies keep your session active in the lobby and remember your preferred language and payment method. You can clear them from your browser at any time.

Account Security

OTP verification is required at login and before withdrawals are processed. If your registered number changes, update it through account settings before your next withdrawal.

Data Requests

To request your data or ask for account deletion, email us from your registered address with the subject line 'Data Request'. We aim to respond within a reasonable timeframe.

Your Legal Questions on r66

These are the questions we get most often about how our terms work. If yours is not here, the support channels in the section above will get you a direct answer.

Access and eligibility depend on local law in your location. Nothing on this page constitutes legal advice, and we recommend checking what applies in your area before opening an account.

Deposits from wallets not registered to your account name will trigger a verification hold. We will contact you to resolve it, but the funds may not clear until the name match is confirmed.

Yes. Email us from your registered address with 'Data Request' in the subject line. We will identify what we hold and share it with you, subject to our retention obligations.

Updated terms are published to this page. The date at the top of the page reflects the most recent revision. Continued account use after a change is posted counts as your acceptance of the updated terms.

You can request account closure through email support. Some transaction and identity records may be retained after closure to meet our compliance obligations, but your profile data will be removed.

Contact us immediately via live chat or email. Change your password first, then report the issue. We will place a temporary hold on the account while we investigate the access.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.